Capital Leading Services prides itself on it’s reputation for being a proactive and hardworking business. We offer comprehensive cleaning solutions to Commercial and Strata Schemes of all sizes, from single storey offices to high-rise residential and commercial towers and large Building Management Committees.
Our highly-trained and well-supervised staff uses only the modern equipment and environmentally friendly cleaning products. Our supervisors make frequent on-site visits and are easily reached if you have additional needs. Our systems and procedures in place mean that whatever your environment, we have the capability to meet and exceed your cleaning requirements. We will ensure that your building creates the right first impression for both your clients and tenants through effective and innovative cleaning regimes.
Our growth to date has been steady through our reputation built among our clients and in the market. Subsequently, we have been growing substantially operating in the ACT and the NSW. The main difference between Capital Leading and other cleaning companies is that our management team will go that one step further to ensure our clients’ service requirements are met consistently.
We believe in honesty between our two parties, old-fashioned reliability and trust yet we are a forward thinking organisation that is committed to developing innovative cleaning solutions and techniques.
Innovation
We are constantly upgrading our equipment to ensure our cleaning methods provide a brilliant finish. There are always new products, materials and techniques used to make our job more efficient and effective. We have strong systems and processes to meet the industry standards and specifications when it comes to innovating with new technologies and product developments.
Meticulous planning
Our planning and scheduling processes help us manage our time so we can concentrate on spending more time cleaning your spaces. We are incredibly thorough in all aspects the job from site assessment through to implementation. We welcome regular reviews of the schedule to keep things on track and make sure our time is proving to be valuable to you.
Management and communcation
Across all staff at Capital Leading from management through to our cleaning fairies, constant communication supports are dedication to quality. We keep in touch with our clients to gain feedback and continuously improve our services. If there is an issue, we want to know about it so that we can resolve it quickly.
Performance measurement
We pride ourselves on the quality of our service and the performance of our team. We encourage you to critique our service against the agreed criteria for your job. Feedback is fundamental in providing you with the best cleaning experience. We know that our attention to detail will keep you satisfied at all time, and welcome evaluation so that we can continue to please.
Compliance
We take operational Health and Safety very seriously and maintain a strong working policy within our business. Our service delivery as a standard implements Risk and OHS assessments, and Method Statements. All of our staff have completed Police Clearances and pass the fairy service standards for joining the team.